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Shipping Policy

Shipping Zones

Our shipping services are currently available for customers in both the United States and Canada

Processing Time

All orders are processed within 1-3 business days from the date of purchase. This processing time includes order verification, quality checks, and packaging.

Shipping Methods

We offer the following shipping methods:

  • Standard Shipping: Estimated delivery within 5-7 business days.

  • Expedited Shipping: Estimated delivery within 2-3 business days.

  • Express Shipping: Estimated delivery within 1-2 business days.

Shipping Fees

Shipping fees are calculated based on the destination, weight, and size of the product. Customers can view the shipping costs during the checkout process before finalizing their order.

Order tracking

Once your order is shipped, you will receive a tracking number via email, allowing you to track your package's progress. Please note that it may take up to 48 hours for tracking information to be updated.

Shipping providers

We partner with trusted carriers to ensure reliable and efficient delivery of your orders. Our shipping providers may include, but are not limited to, Canada Post, USPS, UPS, and FedEx.

customs and duties

For orders shipped to the United States, customers are responsible for any applicable customs duties or taxes imposed by their country's customs authorities.

lost or stolen packages

In the event that your package is lost or stolen during transit, please contact our customer support team immediately. We will assist you in filing a claim with the shipping carrier and ensuring a resolution.

returns and refunds

Please refer to our Return Policy for information on returns, exchanges, and refunds.

Questions & contact info

If you have any questions or need assistance with your order, please don't hesitate to contact us. Our customer support team is here to help you.

changes to shipping policy

We reserve the right to update our shipping policy as needed. Any changes will be posted on our website, and it is your responsibility to review this policy periodically.


17080 Bathurst St Unit 7&8, Newmarket ON, L3X 3A5





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